How did I become a healthcare futurist? I was a failed poet, desperate to make some money, somehow, from my highest skill, which was writing. My wife said, “Why don’t you try this?” I said, “I don’t know anything about healthcare.” She said, “All you have to do is learn the acronyms.” There was definitely a lot more to do than learn acronyms… but the work that bloomed from that dinner table conversation now spans 37 years, half a dozen books, and thousands of articles. Once I got into it, I found it fascinating, from the bloom of new technologies, to the passionate personalities, to the enormous problems. I learned about healthcare by writing and reporting about it, by interviewing thousands of experts, practitioners, executives, and pharmaceutical scientists across the globe.
It was 20 years before I could truly say that I understand how healthcare actually works, and why it works so poorly. Right now, the system is a mess that leads to hundreds of thousands of unnecessary deaths in the US alone, while bankrupting individuals and society at the same time. I began to see that I could, just maybe, make a difference if I could help people inside and outside the industry learn about how healthcare has become so different from what we all hoped for. How we run healthcare is a life and death issue for every human who owns and operates a human body. Yet we have managed to design our healthcare systems as a strip mine for our individual and private interests – more so in the US than elsewhere, but far from exclusive to us. It is easy to see countless policy, funding and innovation decisions up and down the line that serve the narrow interests of the people making the decisions and outsourcing the cost to society. Look up “corruption” in the dictionary and you will see no daylight between that and much of what goes on in healthcare – all under legitimate legal cover because we built the system that way.
Knowing the future
To paraphrase JBS Haldane, the future will not only be queerer than we suppose, it will be queerer than we can suppose. If you look back at the futures forecast in science fiction and by expert futurists over the last century, you find only one important innovation that really came true: Isaac Asimov’s description of communications satellites. Consider the technological innovations that have become mainstays of our lives – like the smartphone I am dictating this into, and Google, which just told me how to spell JBS Haldane – not only did they not exist 20 years ago, they were not even imagined. Every prediction of the future will likely turn out to be wrong, but what we need is deep, systemic, complexity-based futurism that explores the emerging possibilities in a rigorously flexible framework. If we learn to do this as a normal part of running healthcare, imagining and responding to the systemic consequences of any policy change, invention, or funding shift, then we can imagine a future that is as different from our own as we are today from medieval alchemy. If we don’t, then any dystopian future you can imagine is far more likely. I believe that the following points are essential:- We must know the future. The changes that are coming are larger and of wider scope than we can possibly imagine or prepare for.
- We can’t know the future.
- We must anyway. We must gain insight into the future, by building the deep and constant discipline of studying its emerging elements and their interactions, using the insights and methods of complexity science, behavioral economics and other fields.
- Futurism is a craft that can be learned, and should be learned and practiced by anyone who hopes to lead organizations into the future.