The diverse applications of chemistry are inspiring
Chemistry is a subject that always came naturally to me when I was in school – I didn’t have to try very hard and yet I seemed to be good at it! I also found chemistry inspiring because there are so many real-world applications. It seemed clear that this was the right subject for me, so I studied chemistry at the Graz University of Technology in Austria, which is where I am from. After graduating, I had the opportunity to do a PhD in Florida – the combination of chemistry and sunshine sounded like a good one!As I reached the end of my PhD, I came to the turning point that all young scientists face: an academic career or an industrial career? I’d experienced a lot of the academic side during my studies, but what interested me most was the application of chemistry to real-world problems. Medicine is particularly inspiring and rewarding because of the connection with patients and the potential to improve people’s lives – this lured me to my first role in industry at a custom research organization (and continues to inspire me today). It was fast paced and exciting, and I was able to contribute to a number of different projects in a very short time span. I worked with many different customers and partners on a diverse set of molecules (both innovator and generic), ranging from early stage process development, all the way through to commercial products. Looking back, I think that working at a custom research organization was the best introduction to – and education of – the pharma industry that I could have asked for.


In a complex world, outsourcing is essential
I later joined a biotech company in the Boston area where I helped oversee API process development and outsourcing. The company focused on a wide range of diseases – among other things we looked at improving the quality of life for patients with chronic diseases. It gave me a great perspective on how outsourcing and manufacturing work. Today, I am the general Manager for Johnson Matthey’s European Custom Pharma Solutions business and I often look back on my early experience in Boston, when I was the customer, to think about how we can provide the best customer experience – I think about how I would have felt about certain things at the time and what was important to me. I joined Johnson Matthey about seven years ago, initially with responsibility for chemistry development and then, later on, developmental manufacturing. Subsequently, I was promoted to the general manager position of the Pharma Services business. It’s been interesting to have been on both sides of the fence. Some people talk about biopharma companies and outsourcing providers as different worlds, but ultimately they are linked closely together, while facing different challenges. The most successful relationships I have seen are when outsourcing providers are considered as partners rather than just vendors, which brings a collaborative approach to solving problems and overcoming challenges. Drug development is becoming ever more complex, so having all the right expertise in house can be difficult; outsourcing certain parts makes sense and having a strong partner can make all the difference.