Thomas Friedli
Thomas Friedli is a researcher at the University of St.Gallen, Switzerland.
Painting a Better Picture of Quality
October 12, 2015
When seeking to measure quality across an organization, what is the right approach? We propose to use the synergies of Quality and Operational Excellence programs – and we are sure you will see the benefits.
1 min read
How to Embed Excellence
February 3, 2015
Having witnessed the evolution of operational excellence (OPEX), how do you implement it – and how do you ensure continued success? Here, we propose a new model.
1 min read
The Evolution of Operational Excellence
September 22, 2014
In today’s competitive market, OPEX is – or at least should be – a priority for all pharmaceutical manufacturers. Looking back on just a decade of progress, what have we learned and where do we go next?
1 min read
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